“Purchase of Pre-Owned Porsche 911”
I just purchased a pre-owned Porsche 911 from Ferrari-Fort Lauderdale. Hank Carpenter was my sales person, and I cannot say enough wonderful things about the entire experience. I found this car online, sent an inquiry and was promptly contacted by Hank. I had a ton of questions and requests, each of which were thoughtfully address by Hank beyond satisfaction. Wonderful communication throughout the process. And the great service did not end with the purchase of the car. There was a nearly imperceptible defect with a small area of the interior of the door panel (Hank pointed this out to me; no chance I would have noticed). Hank arranged to have that replaced, at no cost, as the vehicle is still under warranty. He even offered me the use of another vehicle while that is being addressed. Everyone on the Ferrari-Fort Lauderdale team is top notch. Highly recommend. I rave to my friends, work colleagues and clients about the experience. I will be back for my next ride.